How do I add team members to my organization's platform?

As a Customer, learn how to add team members to your organization's platform.

To give other users within your organization access to the platform, you will need to add them as a user. 

Both - Add user
  1. Log into the MyCloudIT platform.
  2. Navigate to the top right-hand side of the page and click on the drop-down arrow.
  3. Click on Account to open your settings.
  4. Click on Users in the side menu.
  5. Click on + Add User with Azure AD or Object ID.
    1. With Azure AD
      1. Connect to your Microsoft account.
      2. Find and Add user.
    2. With Object ID
      1. Add the user by Object ID. The Object ID is a specific user account.
    3. Once added, the added user can log into the platform using their account credentials.
    4. To add an External Customer user that is outside of your organization:
      1. In the same Users page, click on the Invite External Users tab in the header.
      2. Click on + Add User to enter their email address.
      3. Click on the Add
      4. Once added, a code is generated. Provide the code to the user, note that they must log in using the email that was entered for them.