Manage Remote Desktop or RemoteApps

Learn how to manage your Remote Desktop or RemoteApp deployment connections.

This article refers to the MyCloudIT Gen 2 platform, which was launched in 2015. Look for MyCloudIT Gen 3 to be launched in Summer 2020.

Overview

This guide will show you how to manage your Remote Desktop or RemoteApp deployment connections.

Step-by-step Configuration

  1. Remote in your deployment using the domain administrator’s credentials.
  2. Open Server Manager.
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  3. In the Dashboard view, under Welcome to server manager section, click on Add other servers to manage. You can also do a right-click on the All Servers, located on the left pane, and select the option Add Servers.
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  4. On the Add Servers view, inside the Active Directory tab, wait for the search in the current domain to finish and click on the Find Now button.
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  5. Select all the computers found on the list and by selecting them and then click the arrow button which will move them to the Selected section. Click ‘OK’.
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  6. Wait until the Remote Desktop Services, located on the left pane, is loaded and all the collections are listed.
    • To manage connection among all collections, click Collections on the secondary left pane and all the connections per collection will be listed under the Connections section (right-bottom corner)

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    • To manage a specific collection, click on the collection name on the secondary left pane and all the connections will be listed under the Connections section.

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  7. Select the user connection and right-click on the connection you want to manage; you will be able to execute the following actions to a user:
    • Disconnect.
    • Send a Message.
    • Shadow.
    • Log off.

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If you have any questions about this configuration, please contact us at support@mycloudit.com.